Privacy Policy

1. Introduction

Provest Standard ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Policy applies to all visitors, users, and others who access our website (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: such as your name, email address, phone number, and any details submitted through contact or lead forms.
• Automatically collected information: including IP address, browser type, device identifiers, pages visited, and time spent on the Service, gathered through cookies and similar technologies.
• Third-party information: data we may receive from analytics providers, advertising partners, or publicly available sources, where permitted by law.

3. How We Use Your Information

We use collected information for purposes that may include:

• Operating, maintaining, and improving the Service and its content.
• Responding to inquiries, processing form submissions, and providing requested information.
• Sending administrative communications, updates, or marketing messages, subject to your preferences.
• Analysing usage patterns to enhance user experience and site performance.
• Detecting, preventing, and addressing technical issues, fraud, or misuse of the Service.
• Complying with legal obligations and enforcing our terms.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with the Service. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining until deleted or expired). You can instruct your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Service may not function properly without them.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving the Service, balanced against your rights and freedoms.

6. Sharing and Disclosure of Information

We do not sell your personal information. We may share information with:

• Service providers: third parties who perform functions on our behalf, such as hosting, analytics, and communication tools, under confidentiality obligations.
• Legal and regulatory authorities: where required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, reorganisation, or sale of assets, subject to appropriate safeguards.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of any ongoing relationship, legal obligations, and applicable statutes of limitation.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request portability of your information in a structured, commonly used format.

To exercise any of these rights, please contact us using the details provided on our Contact page. We will respond to verified requests within the timeframe required by applicable law.

10. Children's Privacy

The Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

12. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details listed on our Contact page.